ORGANIZATIONAL
TRANSFORMATION
Bussines Process Managment (BPM)
Business Process Management (BPM) is the integrated solution of the constant
challenges that the organizations experience; it is oriented to the needs
of our clients and its results increase their competitiveness and productivity.
BPM indicates:
- Strategy
- Value Chain
- Process Diagrams
- Skills Profile
- Cycle of R.R.H.H. service
- Administration indicators
- Administration of acting
- Support Tools
- Coaching-Feedback
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The professional management of people who work in an organization is an imperative of business today. In a context where human capital is the main asset of a modern and successful company, we offer consulting services in the following areas:
- Strategic planning of human resources
- Design of the organizational structure under the skills outline
- Diagnostic of the organizational climate
- Organizational culture
- Outplacement
- Potential Assessment of executive positions and of functional responsibility
- Handwriting analysis
- Assessment of salespeople
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Management training
- Selection and introduction of staff
- Training
- Organizational structure
- Compensation and Benefit systems
- Labour relations and legal brand
- Control Systems and general services
CRM CUSTOMER RELATIONSHIP MANAGEMENT
With
consultancy in CRM, your company will enter into the first world in the
handling of relationships with clients.
* Why international companies will be competitive with your company?
Because
this improve the knowledge of your clients wich helps them to sell better
products to smaller prices liberating tariffs and barriers of external
trade, and home delivery with a simple click.
* For what reasons?
To structure and to integrate your company’s front office with the new information technologies, by means of philosophy, strategy and technology, CRM prepares your company for:
- Globalization of services and personalized attention to the client.
- Automatization of the sales force
- Clients Loyalty
- Appropriate political handling in times of crisis
- Strategic positioning in globalized markets
- Reduction of medium term costs of market quota, sales force, clients acquisition
